JOIN OUR TEAM!
SCOPE OF SERVICES
The Independent Contractor of the Company shall be bound by this Agreement to fulfill the following services for the Company:
Administrative Assistant
Bookkeeper
Business Development Manager
Copywriter
Digital Marketing Specialist
Go High Level Specialist
SOP Specialist
Senior Lead Generation Specialist
Workforce Specialist/Real-Time Analyst
TITLE: Administrative Assistant
Duties as an Administrative Assistant:
- Knowledgeable in carrying out a variety of tasks such as data entry, research, social media management, email correspondence, calendar management, setting appointments, etc
- Taking down notes of meetings, admin hearings, coaching sessions, interviews, and other important events and responsible for filing, safekeeping, and archiving of such documents.
- Research, resolve issues, and can input data into spreadsheets and documents in an organized manner
- Responsible for responding to my business emails, setting appointments on my calendar
- Anticipate, identify, document, and manage key project risks, proposing appropriate mitigation and contingency plans and communicates in a timely manner to stakeholders and senior management
TITLE: Business Development Manager
RESPONSIBILITIES & DUTIES:
Duties as a/an Business Development Manager:
- Identifying target accounts and searching business contacts across the board.
- Looking up data on business-to-business leads on social media and using AI tools to personalize outreach.
- Managing cold emailing campaigns to nurture leads.
- Scoring and qualifying leads.
- Scheduling appointments with qualified leads and handing them over to closers.
- Doing demos and handling objections.
- Negotiating and closing deals.
- Other duties as assigned
TITLE: Go High Level Specialist
Duties as a/an Go High Level Specialist:
- Configure and administer GoHighLevel CRM
- Create high converting campaigns, funnels, and sales pages
- Design multi-step messaging, reminder, and follow up sequences via SMS and email
- Track and monitor system automations to ensure they are working as designed
- Integrate and exchange data with Google Workspace
- Load and maintain course content
- Ensure data integrity between systems and integrations
- Other duties as assigned
TITLE: Bookkeeper
Duties as a Bookkeeper:
- Record day to day financial transactions and complete the posting process
- Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
- Bring the books to the trial balance stage
- Perform partial checks of the posting process
- Enter data, maintain records and create reports and financial statements
- Process accounts receivable/payable and handle payroll in a timely manner
- Other duties as assigned
TITLE: Copywriter
Duties as a/an Copywriter:
- Writing clear and error-free content for a website that reflects the company’s voice
- Meeting with clients to understand their message, brand voice and target audience
- Proposing copy concepts in an engaging way for clients and carrying out projects once they are approved
- Interpreting creative direction and technical information and turning them into persuasive copy concepts
- Collaborating with PR and marketing departments to brainstorm and develop a variety of marketing materials
- Working with clients to edit and modify copy to meet their content expectations
- Other duties as assigned
TITLE: Digital Marketing Specialist
Duties as a/an Digital Marketing Specialist:
- Creating visual concepts for promotional activities
- Managing the digital marketing calendar
- Maintaining the online presence and reputation of the company
- Overseeing the creation and maintenance of social media content
- Tracking digital marketing performance
- Creating and updating digital marketing reports
- Overseeing the digital marketing budget
- Developing and implementing a digital marketing strategy
- Other duties as assigned
TITLE: Senior Lead Generation Specialist
Duties as a/an Senior Lead Generation Specialist:
- Identify ideal prospects based on ideal customers based on location, type of business, size of business, industry, etc.
- Strategically identify new prospects using LinkedIn, Google Research, provided prospects lists, etc
- Develop new business via phone and email communication
- Provide market research insights relevant to product development and pricing.
- Provide competitor insights.
- Follow up on leads and schedule appointments, call prospective clients, and identifies potential opportunities
- Move opportunities through the sales funnel by cultivating prospect relationships through initiating communications and providing follow-up communications.
- Work with the CEO / Manager to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
- Manage data for new and prospective clients within a CRM, logging all communications and providing accurate documentation and information.
- Assisting in database management and updates
- Keep records of calls, sales generated and record useful information
- Entry of information about prospects into CRM, create dated follow-ups
- Updating and organizing contact records and lists
- Ask pertinent questions to understand the clients’ requirements, pain points, and areas of interest
- Contributes to the success of the company
- Coordinate with the Marketing team for entering contacts into email campaigns
- Other duties as assigned
TITLE: SOP Specialist
Duties as a/an SOP Specialist:
- Managing process change
- Leading process redesign workshops
- Educating business users responsible for managing and operating business processes
- Monitoring, measuring and providing feedback on process performance
- Facilitating process workshops that involve eliciting process requirements and liaising with users
- Applying their knowledge of business process modeling notations to documenting processes
- Other duties as assigned
TITLE: Workforce Specialist/Real-Time Analyst
Duties as a/an Workforce Specialist/Real-Time Analyst:
- Pinpoint areas for improvement through monitoring call volumes, managing agent staffing, scheduling processes, and forecasting future needs for a successful client program
- Use your knowledge and understanding of client needs to analyze and prepare
staffing reports while comparing new information to old reports
- Forecast and recommend staffing headcounts on a long-term basis
- Bring your time management and organizational skills to manage multiple, complex, on‐going tasks
- Work across many departments to implement existing and new processes built for
success
- To work as subject matter expert on resource management concepts and scheduling tools for multiple regions/industry/sector teams. Develop strong working relationships with COO /Seniors as well as with experience management/resource management teams onshore.
- Work with Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
- Proactively identify staffing challenges and provide customized scheduling solutions and ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.
- Other duties as assigned
Email: Info@EtcAssistant.com
Phone: (313) 513-1213
